ChiloRanch Adventure (hereinafter, “ChiloRanch,” “we,” or “our”) is committed to protecting the privacy of users of our website (hereinafter, the “Site”). This Privacy Policy describes how we collect, use, and protect the personal information of users who visit our Site. By using our Site, you agree to the privacy practices described in this policy.

Information We Collect
ChiloRanch Adventure collects personal information voluntarily provided by users, which may include, but is not limited to, name, email address, phone number, postal address, and any other information the user chooses to share when using the Site for tour bookings, clinic registrations, or general inquiries.

Additionally, we collect information automatically through cookies and similar technologies. This information may include data about your device, IP address, web browser, and activity on the Site.

Use of Information
We use the personal information collected for the following purposes:

  • To respond to inquiries and requests made by users regarding our tours and clinics.

  • To process bookings and service confirmations.

  • To provide information about our products and services, including updates on routes or clinics.

  • To improve and personalize the user experience on the Site, tailoring information to your adventure and off-road motorcycle interests.

  • To comply with applicable legal obligations and regulations.

  • For any other purpose for which you have provided your consent.

Sharing of Information
ChiloRanch Adventure does not sell, rent, or share your personal information with third parties, except in the following situations:

  • When necessary to provide services requested by the user (e.g., managing accommodations included in the tour, if applicable).

  • To comply with legal or regulatory requirements.

  • In response to a court order or request from competent authorities.

  • When necessary to protect our rights, privacy, security, or property, or those of other users.

Information Security
ChiloRanch Adventure takes reasonable measures to protect usersā€™ personal information. However, we cannot guarantee complete security of information transmitted over the Internet. Users are responsible for maintaining the confidentiality of their passwords (if any) and for taking precautions to protect their information.

Third-Party Links
The Site may contain links to third-party websites. ChiloRanch Adventure is not responsible for the privacy practices of these sites, and we recommend reviewing third-party privacy policies before providing them with personal information.

Changes to the Privacy Policy
ChiloRanch Adventure reserves the right to modify this Privacy Policy at any time. Any changes will be posted on the Site with an indication of the effective date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Contact
If you have questions or concerns about this Privacy Policy or how ChiloRanch Adventure handles your personal information, please contact us using the following methods:

Address: Calle 8 #3-16, Toro, Valle
Phone/WhatsApp: +57 317 538 6046

We thank you for trusting ChiloRanch Adventure and visiting our Site. We are committed to protecting your privacy and providing you with a safe and valuable experience.